Privacy policy

Privacy Policy

Last updated: May 18, 2026

Harbe (harbe-us.com), owned by Brandy Michelle Hargrove, 4906 Thrush St, Dallas, TX 75209, United States, is committed to handling your personal data with transparency and care. This Privacy Policy explains what information we collect, why we collect it, how long we keep it, and what rights you have over it.

This policy complies with applicable US FTC regulations, the California Consumer Privacy Act (CCPA), and — for customers in the European Union and United Kingdom — the General Data Protection Regulation (GDPR) and UK GDPR respectively.

What we collect and why

Data category	Examples	Why we need it
Identity	First name, last name	To process and address your order
Contact	Email address, phone (if provided)	Order updates, shipping notifications, support
Delivery	Shipping address	To dispatch and deliver your order
Transaction	Items purchased, order total, payment confirmation	Order fulfillment, legal and accounting compliance
Technical	IP address, browser type, device, pages visited	Site performance, fraud prevention, analytics (with consent)
Communications	Messages via email or contact form	To respond to your inquiries and resolve issues

We do not collect payment card details — these are handled exclusively by Shopify Payments through PCI DSS-compliant infrastructure. We never see or store your full card number.

Where your data comes from

We collect your data directly from you when you place an order, contact our support team, or subscribe to marketing communications. Some technical data is collected automatically through cookies and analytics tools when you browse the site. A limited amount of data may come from third-party platforms integrated into our store, such as Shopify and Google Analytics.

How long we keep your data

Order and transaction records: up to 7 years — required for tax and accounting obligations
Customer support communications: up to 3 years from the last interaction
Marketing preferences: until you unsubscribe or withdraw consent
Analytics and technical data: up to 13 months

Who we share your data with

We do not sell your personal information. We share it only with the service providers necessary to run our business:

Shopify Inc. — our e-commerce platform
Shopify Payments and card networks — payment processing
Shipping and logistics partners — order fulfillment and delivery
Google Analytics — anonymized site performance data (requires your consent)
Meta and Google Ads platforms — advertising (requires your cookie consent)

All service providers are contractually bound to use your data only for the purpose we have specified and in compliance with applicable privacy law.

California residents — your CCPA rights

If you are a California resident, you have the right to: know what personal information we collect and how it is used; request deletion of your personal data (subject to legal exceptions); and opt out of the sale of your personal information — note that Harbe does not sell personal data. You will not be discriminated against for exercising these rights.

To submit a CCPA request, email contact@harbe-us.com with the subject line "CCPA Rights Request".

EU and UK customers — GDPR / UK GDPR rights

If you are located in the European Union or United Kingdom, you have the right to: access a copy of your personal data; correct inaccurate data; request erasure of data we no longer need to retain; restrict or object to certain types of processing; request data portability; and withdraw any consent given at any time without affecting prior processing.

To exercise any of these rights, email contact@harbe-us.com with the subject line "Data Rights Request", including your name and the specific right you wish to exercise. We will respond within one calendar month.

You may also lodge a complaint with your national data protection authority at any time.

International transfers

Some of our service providers, including Shopify and Google, operate servers outside the United States and European Union. For EU and UK customers, where data is transferred internationally, we ensure appropriate safeguards are in place through standard contractual clauses or equivalent mechanisms recognized under GDPR and UK GDPR.

Updates to this policy

We may revise this Privacy Policy from time to time. The date at the top of the page reflects the most recent update. Continued use of harbe-us.com after an update constitutes acceptance of the revised policy.